AI agents that handle the repeat conversations

Replies, follow-ups and phone calls, handled in your voice, so your team spends its time on the work only a person can do.

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What it can do

Email agent

Reads incoming customer emails, drafts replies using your policies and your tone, and queues them for your approval. Routine questions can go out automatically once you're comfortable.

Customer service agent

Answers common questions about bookings, prices, opening hours, policies and rescheduling, and passes anything complicated to a person.

Website chat agent

A chat box on your website that answers visitors, takes enquiries and books them in, even outside business hours.

Voice agent

Answers the phone, handles common calls and takes messages. It tells callers it's an AI assistant and hands over to a person when needed.

Lead follow-up agent

Replies to new enquiries quickly and follows up with people who went quiet, so fewer leads slip away.

Staff assistant

An internal assistant your team can ask ("What's our cancellation policy?") that answers from your own documents.

Calls: we always set the agent up to say it's an AI assistant, and we check the rules for recording calls in your state.

An example of an agent: a salon assistant on Telegram

An agent reads a message, looks things up, does the repetitive part, and asks before it does anything that matters. This one helps a salon's team reply to clients, move appointments and follow up missed calls, while the team stays in charge.

Reads the whole picture

It takes a client's message, looks up their account and appointments, and checks your prices and rules before it writes a word.

Writes in your voice

Replies sound like your team, using your tone, your policies and your prices. It never makes up an answer.

Asks before it acts

Anything that changes something, like moving an appointment, waits for a person to tap Approve.

Shows its working

The team can see what it looked at and why, and it flags what it isn't sure about instead of guessing.

Here's the kind of thing we build

Pick a scenario to see how it works. These are scripted examples of what the real assistant does, for a made-up salon with invented clients, so nothing here is live or real. Yours would be set up around your business, your voice and the tools you already use. Open it full screen

Agents for every kind of local business

An assistant that answers the repeat questions in your voice, and asks before it changes anything. Here is what it could do in different businesses.

Salons and barbers

Answers price and availability questions, and moves a booking once a team member taps Approve.

Pilates, yoga and gyms

Handles class changes and membership questions, and tells instructors who is coming.

Physio and allied health

Answers common questions, confirms appointments and passes anything clinical to a person.

Dentists and clinics

Takes booking requests and reminders, and always hands urgent or sensitive questions to staff.

Electricians and plumbers

Replies to enquiries after hours, asks for the address and photos, and flags urgent jobs.

Cleaners and home services

Quotes from your price list, books the visit and confirms the details with the customer.

Real estate agents

Replies to listing enquiries fast, books inspections and tells you who is serious.

Accountants and professional services

Answers the same questions about documents and deadlines, from your own information.

Not on the list? If it's repetitive and follows a pattern, we can probably build it. Ask on the discovery call.

You stay in control

You choose what the agent can send by itself and what needs your approval.

Refunds, complaints and anything sensitive always go to a person.

It only knows what you give it: your policies, your prices, your tone. Nothing is made up.

Works with the tools you already use

We connect to the tools you already have, such as your email, calendar, spreadsheets and booking or class software. If you're not sure whether yours will work, ask us on the discovery call.

  • Slack
  • Shopify
  • Salesforce
  • HubSpot
  • Gmail
  • Outlook
  • Google Calendar
  • Google Sheets
  • Xero
  • Stripe
  • Notion
  • Airtable
  • Calendly
  • Mailchimp
  • Twilio

Questions about this

Will customers know they're talking to an AI?

Yes. We set agents up to be open about it, and to hand over to a person whenever it's better for the customer.

What if the agent doesn't know the answer?

It says so and passes the question to you. It never guesses on important things like prices or refunds.

Does it replace my staff?

No. It handles the repeat questions so your team has time for the conversations that need a person.

Tell us the one job you'd love to stop doing

Book a free 30-minute call. We'll listen, ask a few questions, and tell you honestly whether and how automation could help.

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