Oak & Thread: marketingInvented salon and numbers, for illustration
Enquiries (30 days)86+14% on last month
Booked from enquiries4148% booked
New Google reviews94.8 average
Win-back replies12from 60 sent

Enquiries by week

Last 7 weeks

W1
W2
W3
W4
W5
W6
W7

Where enquiries came from

So you know what's working

Instagram34
Google search24
Referrals15
Facebook9
Walk-ins4

Post ideas for this week

Based on what is happening in hair and what your clients ask about. Pick the ones you like and we draft them.

"Why does my colour fade so fast?"Asked 7 times this month

A short tip post on washing, water temperature and a gloss top-up.

Before and after: a soft balayageTrending in your area

Show a recent client result with a line about how long it took.

Wedding season is comingSeasonal

Bridal trial bookings, with the dates you still have free.

Meet the team: JessAlways works

A short intro, her favourite service and a fun fact.

Drafts and schedule

Written in your tone. Nothing goes out until you approve it, unless you choose to let a type of post publish itself.

Colour care tipWaiting for you

"Colour fading fast? Cooler water and a gloss every 6 weeks makes a big difference. Want us to check yours? Link in bio xx"

Instagram and Facebook · suggested Thu 5:30pm

Meet the team: JessWaiting for you

"Say hi to Jess! 8 years in, balayage obsessed, and she will absolutely remember your coffee order."

Instagram · suggested Sat 9:00am

Last-minute spots this weekScheduled

"A few spots just opened up this week. Message us to grab one."

Facebook · Wed 8:00am · set to publish automatically

Ask for reviews

Sent a few hours after a visit, only to people who had a good experience.

Priya S.

Balayage, today 2:15pm

Tom W.

Cut and beard, today 11:00am

Mei L.

Gloss treatment, yesterday

Replies to draft

You approve before anything is posted.

★★★★★

"Best cut I've had in years. Jess listened to exactly what I wanted."

Draft reply: Thank you so much! Jess will be thrilled. See you next time.

★★★★★

"Lovely colour but I waited 20 minutes past my time."

Draft reply: Sorry about the wait, that's not our standard. We'd love to make it up to you, please message us.

Flagged for you to handle

Campaigns

Reminders, win-backs and announcements, sent to the right people.

Win-back: haven't been in for 3+ months60 people

"Hi {name}, it's been a while! Your usual with Jess is open this week. Reply and we'll find you a time."

Rebook reminder: due for a colour refresh23 people

"Hi {name}, you're about due for your colour. Want us to hold a spot?"

Announcement: new Saturday hoursAll clients

"We're now open until 4pm on Saturdays. Book online or just reply."

People who opted out are never messaged. In the real version this is checked before every send.

Weekly summary

Arrives in your inbox every Monday. Plain English, no charts to decode.

How last week went: 21 enquiries, up from 15. 11 of them booked.

What worked: The balayage before-and-after got the most replies and sent 6 people to the booking page.

What didn't: Facebook posts brought almost nothing again. Consider putting that time into Instagram.

Reviews: 3 new, all 5 stars. One 3-star review needs your reply.

This week: 2 posts are waiting for your approval, and a win-back message to 60 past clients is ready to send.

Everything here is invented and nothing is sent. Click around: approving or sending only changes the button.