@font-face{font-family:"Montserrat";font-weight:400;src:url(/brand/montserrat-400.woff) format("woff");font-display:swap}
@font-face{font-family:"Montserrat";font-weight:600;src:url(/brand/montserrat-600.woff) format("woff");font-display:swap}

:root{
  --sand:#DED0C3;--sand-soft:#EFE8E0;--page:#F6F2EC;--grey:#E5E5E5;--black:#000;
  --ink:#111;--muted:#6f675f;--line:#DDD3C8;--card:#fff;
  --low:#6D7E66;--medium:#B98F4A;--high:#B0503D;--non:#8C847B;--suspended:#4B4641;
  --up:#3F7A45;--down:#A8402F;--side:232px;
}
*{box-sizing:border-box}
body{margin:0;background:var(--page);color:var(--ink);font:14px/1.5 Montserrat,"Helvetica Neue",Arial,sans-serif}
h1,h2,h3,h4,p{margin:0}

/* ---- shell: left menu and content ---- */
.side{position:fixed;top:0;left:0;bottom:0;width:var(--side);background:var(--sand);padding:22px 16px;display:flex;flex-direction:column;gap:22px;overflow-y:auto}
.logo{width:100%;max-width:170px;height:auto;display:block}
.nav-list{display:flex;flex-direction:column;gap:2px}
.nav{display:block;padding:10px 12px;color:var(--ink);text-decoration:none;font-size:11px;font-weight:600;letter-spacing:.2em;text-transform:uppercase;border-radius:2px}
.nav:hover{background:rgba(0,0,0,.06)}
.nav.active{background:var(--black);color:var(--sand)}
.side-foot{margin-top:auto;display:flex;flex-direction:column;gap:10px;align-items:stretch}
.side-foot form{margin:0}
.side-foot button{width:100%}
.updated{font-size:11px;color:#5d554e}
.status{font-size:11px;color:var(--ink)}
.status.error{color:var(--down)}
.banner{align-self:flex-start;font-size:10px;padding:2px 10px;background:var(--black);color:var(--sand);font-weight:600;letter-spacing:.14em;text-transform:uppercase}
.content{margin-left:var(--side);padding:26px 28px 40px;min-height:100vh}
.view[hidden]{display:none}
.page-head{display:flex;flex-wrap:wrap;gap:12px;justify-content:space-between;align-items:center;margin-bottom:18px}
.page-title{font-size:13px;font-weight:600;letter-spacing:.26em;text-transform:uppercase}
.tools{display:flex;flex-wrap:wrap;gap:8px;align-items:center}

input[type=search],select,textarea,input[type=date]{background:#fff;color:var(--ink);border:1px solid var(--line);border-radius:2px;padding:9px 11px;font:inherit;font-size:13px}
textarea{width:100%;resize:vertical}
button{background:var(--black);color:var(--sand);border:1px solid var(--black);border-radius:2px;padding:9px 16px;font:inherit;font-size:11px;font-weight:600;letter-spacing:.16em;text-transform:uppercase;cursor:pointer}
button:hover{background:#222}
button.ghost{background:transparent;color:var(--black)}
button.ghost:hover{background:rgba(0,0,0,.06)}
button:disabled{opacity:.55;cursor:default}
:focus-visible{outline:2px solid var(--black);outline-offset:2px}

/* ---- Home ---- */
.greet h2{font-size:22px;font-weight:600;letter-spacing:.02em}
.greet p{color:var(--muted);margin-top:2px}
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin:20px 0}
.tile{background:var(--card);border:1px solid var(--line);border-radius:2px;padding:14px 16px}
.tile .label{font-size:10px;letter-spacing:.18em;text-transform:uppercase;color:var(--muted)}
.tile .big{font-size:26px;font-weight:600;margin:4px 0 2px}
.tile .delta{font-size:12px;color:var(--muted)}
.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(340px,1fr));gap:14px;margin-bottom:14px}
.card-box{background:var(--card);border:1px solid var(--line);border-radius:2px;padding:16px 18px}
.card-box.wide{grid-column:1/-1}
.card-box h3{font-size:11px;font-weight:600;letter-spacing:.22em;text-transform:uppercase;margin-bottom:12px}
.card-box .sub{color:var(--muted);font-size:12px;margin:-6px 0 10px}
.list{display:flex;flex-direction:column}
.item{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:9px 0;border-top:1px solid var(--grey);font-size:13px;width:100%;background:none;color:var(--ink);border-left:0;border-right:0;border-bottom:0;border-radius:0;text-align:left;font-weight:400;letter-spacing:0;text-transform:none}
.item:first-child{border-top:0}
button.item:hover{background:var(--page)}
.item .main{display:flex;flex-direction:column;min-width:0}
.item .name{font-weight:600}
.item .meta{color:var(--muted);font-size:12px}
.item .right{color:var(--muted);font-size:12px;text-align:right;white-space:nowrap}
.empty-note{color:var(--muted);font-size:13px;padding:6px 0}
.pill{white-space:nowrap;display:inline-block;padding:2px 9px;border-radius:99px;font-size:10px;font-weight:600;letter-spacing:.1em;text-transform:uppercase;color:#fff}
.pill.low{background:var(--low)}.pill.medium{background:var(--medium)}.pill.high{background:var(--high)}
.pill.non{background:var(--non)}.pill.suspended{background:var(--suspended)}.pill.none{background:#b9b1a8}

.fillbar{height:8px;background:var(--grey);border-radius:99px;overflow:hidden;min-width:90px}
.fillbar span{display:block;height:100%;border-radius:99px}
.fill-low{background:var(--high)}.fill-mid{background:var(--medium)}.fill-good{background:var(--low)}.fill-full{background:var(--black)}
.fillcell{display:flex;align-items:center;gap:10px;min-width:210px;justify-content:flex-end}
.fillcell .num{font-size:12px;white-space:nowrap;min-width:92px;text-align:right}

.donut-wrap{display:flex;gap:22px;align-items:center;flex-wrap:wrap}
.legend{display:flex;flex-direction:column;gap:6px;font-size:13px}
.legend button{background:none;color:var(--ink);border:0;padding:0;font-size:13px;letter-spacing:0;text-transform:none;font-weight:400;text-align:left;display:flex;gap:8px;align-items:center;cursor:pointer}
.dot{width:10px;height:10px;border-radius:50%;display:inline-block}
.bars{width:100%;height:120px}


/* ---- Session report ---- */
.datebar{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.daysummary{display:flex;flex-wrap:wrap;gap:18px;margin:4px 0 16px;color:var(--muted);font-size:13px}
.daysummary b{color:var(--ink)}
.sess{background:var(--card);border:1px solid var(--line);border-radius:2px;margin-bottom:10px}
.sess-head{display:flex;align-items:center;gap:16px;padding:14px 18px;width:100%;background:none;color:var(--ink);border:0;border-radius:0;text-align:left;font-weight:400;letter-spacing:0;text-transform:none;font-size:13px;cursor:pointer}
.sess-head:hover{background:var(--page)}
.sess-time{font-weight:600;min-width:74px}
.sess-name{flex:1;min-width:0}
.sess-name .t{font-weight:600;display:block}
.sess-name .m{color:var(--muted);font-size:12px}
.sess-body{border-top:1px solid var(--grey);padding:6px 18px 10px}
.sess-body .item{padding:8px 0}
.tick{color:var(--up);font-weight:600}.cross{color:var(--muted)}

/* ---- Members board ---- */
#board{display:flex;gap:14px;overflow-x:auto;align-items:flex-start;padding-bottom:6px}
.col{flex:0 0 270px;background:#fff;border:1px solid var(--line);border-radius:2px;overflow:hidden}
.col h2{margin:0;padding:12px 14px;font-size:11px;font-weight:600;letter-spacing:.2em;text-transform:uppercase;color:#fff;display:flex;justify-content:space-between}
.col[data-cat=low] h2{background:var(--low)}
.col[data-cat=medium] h2{background:var(--medium)}
.col[data-cat=high] h2{background:var(--high)}
.col[data-cat=non] h2{background:var(--non)}
.col[data-cat=suspended] h2{background:var(--suspended)}
.cards{padding:10px;display:flex;flex-direction:column;gap:8px;max-height:calc(100vh - 170px);overflow-y:auto;background:var(--page)}
.card{width:100%;text-align:left;background:#fff;color:var(--ink);border:1px solid var(--line);border-radius:2px;padding:10px 12px;font-weight:400;letter-spacing:0;text-transform:none;font-size:13px}
.card:hover{border-color:var(--black);background:#fff}
.card .name{font-weight:600;display:block}
.card .meta{display:flex;justify-content:space-between;align-items:center;margin-top:4px;font-size:12px;color:var(--muted)}
.rate{font-weight:600;color:var(--ink)}
.up{color:var(--up)}.down{color:var(--down)}.flat{color:var(--muted)}
.empty{padding:14px;color:var(--muted);font-size:12px}

/* ---- member drawer ---- */
.drawer{position:fixed;top:0;right:0;bottom:0;width:min(420px,100%);background:#fff;border-left:1px solid var(--line);padding:22px;overflow-y:auto;box-shadow:-8px 0 30px rgba(0,0,0,.12);z-index:10}
.drawer h2{margin:30px 0 4px;font-size:16px;font-weight:600;letter-spacing:.08em;text-transform:uppercase}
.drawer h3{font-size:11px;font-weight:600;letter-spacing:.2em;text-transform:uppercase;margin:22px 0 8px}
.close{position:absolute;top:14px;right:14px;padding:6px 12px}
.signal{margin:0 0 14px;color:var(--muted)}
dl{display:grid;grid-template-columns:auto 1fr;gap:6px 16px;margin:0;font-size:13px}
dt{color:var(--muted)}dd{margin:0}
.row{display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin-top:10px}
.hint{font-size:12px;color:var(--muted)}

/* ---- phones and small screens ---- */
@media (max-width:860px){
  .side{position:static;width:auto;flex-direction:row;flex-wrap:wrap;align-items:center;padding:12px 14px;gap:10px}
  .logo{max-width:120px}
  .nav-list{flex-direction:row;flex-wrap:wrap}
  .side-foot{margin-top:0;margin-left:auto;flex-direction:row;flex-wrap:wrap;align-items:center}
  .side-foot button{width:auto}
  .updated,.status{flex-basis:100%}
  .content{margin-left:0;padding:18px 14px 32px}
  .grid{grid-template-columns:1fr}
  #board{flex-direction:column;overflow:visible}
  .col{flex:none;width:100%}
  .cards{max-height:none}
  .sess-head{flex-wrap:wrap}
  .fillcell{min-width:0;width:100%;justify-content:flex-start}
}

/* ---- Clients table ---- */
.chips{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:10px}
.chip{background:#fff;color:var(--ink);border:1px solid var(--line);border-radius:99px;padding:6px 14px;font-size:11px;letter-spacing:.1em}
.chip:hover{background:var(--page)}
.chip.on{background:var(--black);color:var(--sand);border-color:var(--black)}
.tablewrap{overflow-x:auto;background:var(--card);border:1px solid var(--line);border-radius:2px}
.tbl{border-collapse:collapse;width:100%;font-size:13px;min-width:860px}
.tbl th{position:sticky;top:0;background:var(--sand-soft);text-align:left;padding:0;border-bottom:1px solid var(--line)}
.thbtn{background:none;color:var(--ink);border:0;border-radius:0;width:100%;text-align:left;padding:10px 12px;font-size:10px;letter-spacing:.14em}
.thbtn:hover{background:rgba(0,0,0,.05)}
.tbl td{padding:10px 12px;border-top:1px solid var(--grey);vertical-align:middle}
.tbl tbody tr{cursor:pointer}
.tbl tbody tr:hover,.tbl tbody tr:focus-visible{background:var(--page)}
.weekbars{width:100%;max-width:320px;height:auto;display:block}
#d-extra .list{margin-bottom:4px}
#d-extra .item{padding:7px 0}

.card.snoozed,.tbl tbody tr.snoozed{opacity:.5}
#d-actions .row{margin:0 0 6px}
#d-notes textarea{margin-top:6px}
#d-notes .item{padding:8px 0;align-items:flex-start}
#d-notes .name{font-weight:400}
.tabs{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:14px}
.owner{font-size:11px;color:var(--muted);margin-left:6px}
.subhead{font-size:11px;font-weight:600;letter-spacing:.18em;text-transform:uppercase;margin:12px 0 4px}

/* ---- visits chart ---- */
.barchart{display:flex;gap:3px;align-items:flex-end;margin:8px 0 6px}
.barcol{flex:1;display:flex;flex-direction:column;align-items:center;min-width:0;cursor:default}
.barwrap{display:flex;flex-direction:column;justify-content:flex-end;align-items:center;height:130px;width:100%}
.bar{display:block;width:100%;background:#000;min-height:2px;border-radius:1px}
.barcol.wk .bar{background:#8C847B}
.barcol.top .bar{background:var(--high)}
.barval{font-size:9px;color:var(--muted);line-height:1.4}
.barlab{font-size:10px;color:var(--ink);margin-top:3px;font-weight:600}
.bardate{font-size:9px;color:var(--muted);height:12px;white-space:nowrap}
.tile[title]{cursor:help}
.pill[title]{cursor:help}

.ltvbig{font-size:28px;font-weight:600;margin:2px 0 8px;cursor:help}

/* stacked cards directly in a page need space below them */
.view > .card-box{margin-bottom:14px}
.view > .tablewrap,.view > .tools{margin-bottom:14px}

/* ---- renewal status ---- */
.rcard{border:1px solid var(--line);background:#fcfaf5;border-radius:6px;padding:12px 14px;margin-bottom:10px}
.rtitle{font-weight:600;font-size:13px;margin-bottom:2px}
.rnote{font-size:12px;color:var(--muted);margin-bottom:8px}
.rbad{color:var(--down);margin:8px 0 0}
.rrow{display:grid;grid-template-columns:92px 1fr auto;gap:10px;align-items:center;margin:6px 0;font-size:12px}
.rlabel{color:var(--muted)}
.rtrack{height:8px;background:var(--grey);border-radius:99px;overflow:hidden}
.rfill{display:block;height:100%;border-radius:99px}
.rvalue{font-weight:600;min-width:68px;text-align:right}

.instdetail{background:var(--page);padding:6px 18px 14px !important;cursor:default}
.tbl tbody tr:hover .instdetail{background:var(--page)}

/* ---- intro offers: handbrake ---- */
.hbrow{display:flex;align-items:center;gap:16px;margin:4px 0 8px}
.hbbig{font-size:38px;font-weight:600}
.rag{display:inline-block;padding:4px 14px;border-radius:99px;font-size:11px;font-weight:600;letter-spacing:.12em;text-transform:uppercase;color:#fff}
.rag.green{background:var(--low)}.rag.amber{background:var(--medium)}.rag.red{background:var(--high)}.rag.none{background:#b9b1a8}
.row input[type=number]{width:120px;background:#fff;color:var(--ink);border:1px solid var(--line);border-radius:2px;padding:9px 11px;font:inherit;font-size:13px}

/* ---- tidier Home ---- */
.homebar{display:flex;align-items:center;gap:14px;flex-wrap:wrap;margin:4px 0 16px}
.homemore[hidden]{display:none}
.stats{grid-template-columns:repeat(auto-fit,minmax(200px,1fr))}

/* cards size to their content instead of stretching to match the card next to them */
.grid{align-items:start}

/* ---- Home: stacked columns, no row gaps ---- */
.cols{display:grid;grid-template-columns:repeat(auto-fit,minmax(340px,1fr));gap:14px;align-items:start;margin-bottom:14px}
.stack{display:flex;flex-direction:column;gap:14px;min-width:0}
.homemore > .card-box{margin-bottom:14px}

/* ---- bot page ---- */
.kbarea{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:12.5px;line-height:1.55;min-height:460px;margin-top:10px}
.preview{white-space:pre-wrap;background:var(--page);border:1px solid var(--line);padding:12px 14px;font-size:13px;margin-top:12px;border-radius:2px}
.row input[type=checkbox]{width:18px;height:18px;accent-color:#000}

.row-pair { display: flex; gap: 8px; align-items: center; }
.row-pair .item { flex: 1; min-width: 0; }
button.small { padding: 6px 10px; font-size: 12px; white-space: nowrap; }
.view > .sub{margin-bottom:12px}

.wf{background:var(--card);border:1px solid var(--line);border-radius:2px;margin-bottom:8px}
.wf > summary{padding:12px 16px;cursor:pointer;display:flex;flex-wrap:wrap;gap:8px 10px;align-items:center;font-weight:600}
.wf > summary::-webkit-details-marker{display:none}
.wf[open] > summary{border-bottom:1px solid var(--line)}
.wf-title{flex:1 1 260px}
.wf-tag{font-size:11px;font-weight:600;color:var(--muted);border:1px solid var(--line);border-radius:99px;padding:1px 9px;white-space:nowrap}
.wf-status{padding:5px 8px;font-size:12px}
.wf-body{padding:4px 18px 16px}
.wf-why{margin:10px 0 4px;font-weight:600}
.wf-steps{margin:8px 0 4px;padding-left:22px;display:flex;flex-direction:column;gap:8px}
.wf-code{display:flex;gap:8px;align-items:flex-start;margin:6px 0}
.wf-code pre{flex:1;margin:0;background:var(--sand-soft);border:1px solid var(--line);padding:8px 10px;font:12px/1.5 ui-monospace,Menlo,monospace;white-space:pre-wrap;overflow-wrap:anywhere;border-radius:2px}
.subhead{font-size:11px;font-weight:600;letter-spacing:.18em;text-transform:uppercase;margin:16px 0 4px}

.wf-checks{list-style:none;padding-left:0}
.wf-check{display:flex;gap:10px;align-items:flex-start;cursor:pointer;line-height:1.5}
.wf-check input{margin-top:4px;width:18px;height:18px;flex:none}
.wf-checks .wf-code{margin-left:28px}

.nocontact-banner{flex:1;background:#fbe5e0;color:#8f2a1a;border:1px solid #e3b4aa;padding:8px 12px;font-weight:600;border-radius:2px}
.nocontact-tag{font-size:11px;font-weight:600;color:#8f2a1a;border:1px solid #e3b4aa;background:#fbe5e0;border-radius:99px;padding:3px 10px;white-space:nowrap}